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Digicel halts its prepaid maintenance fee to customers

The Office of Utilities Regulation (OUR) says it has been informed by Digicel that it has indefinitely halted the Prepaid Maintenance Fee to customers whose monthly spend is less than $50. The utilities regulator was informed of the decision on Thursday. The OUR intervened in the matter in response to Digicel’s implementation of the fee on June 22. It says any decision to resume charging the fee, will be preceded by proper notification to customers and the OUR.