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OUR Awaiting Root Cause Report From FLOW On Internet Blackout

The Office of Utilities Regulation (OUR) says it is awaiting the results of a root cause analysis by telecommunication company FLOW on the recent Internet blackout. Between September 2 and 3 some 70,000 FLOW customers in Kingston, St Andrew, St Catherine, Clarendon, Manchester, St James, St Ann and St Mary lost Internet connection for 17 hours. The OUR says after receiving the results of the FLOW&;s Root Cause analysis it will further engage with the company to determine its next course of action.